Charter HD Upgrade causing problems for some subscribers

Charter cable has recently made an upgrade to some of its equipment that could cause you to have problems getting the ABC 33/40 HD signal along with other channels.

If this is happening to you, please contact Charter at 1-877-286-4659.

For help online, visit Charter's TV Help Support page.

We understand that the problem could be with your cable box or with the wiring in your home due to the upgrade.

Click here for the Charter Explorer HDTV Setup Wizard User's Guide

Click here for the Charter Digital Cable/HD Easy Install Guide