Blue Cross and Blue Shield of Alabama warns of robocall scam

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In a news release, Blue Cross and Blue Shield of Alabama is warning their customers and Alabamians about a nationwide robocall scam.

The calls claim to come from "Blue Cross Blue Shield" and appear to be marketing insurance products.

The callers' identity is hidden by using 'spoofing' methods, which makes it very difficult to find the source and stop the calls. The technology they are using also lets the same calls appear to come from different phone numbers, which keeps people from blocking them.

"These robocalls are not originating from Blue Cross and Blue Shield of Alabama, and we are taking every step available to minimize public confusion. We encourage consumers to be vigilant, protect their personal information, and guard against providing personal information during calls that claim to be from Blue Cross" they said in the release.

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